Australia's outcome-driven claims partner.

ClaimCorp takes the whole claims lifecycle off your desk — from first notice of loss to final settlement — and returns the one thing that matters: a resolved claim, faster and at lower cost. We sell outcomes, not claims handling.

ClaimCorp specialists reviewing a national claims portfolio on a data dashboard
Resolution-first
Every claim, tracked to outcome
Built for insurers, brokers & fleet operators
End-to-endFNOL to settlement
SLA-governedEvery task, every step
Compliance-firstASIC · GICOP · privacy
Australia-wideNational assessor network
What we do

Three promises in our name

Manage the complexity. Resolve the claim. Deliver the outcome. Everything we do maps to one of these.

Manage

We run the end-to-end claims operation on your behalf — intake, triage, stakeholder coordination, and SLA governance — so your team gets capacity back without adding headcount.

Resolve

Negotiation, liability assessment, assessor and repairer orchestration, and dispute handling — driven to a fair, defensible resolution with a clear audit trail at every step.

Deliver

Settlement, recovery, and reporting — with transparent status for every stakeholder and portfolio-level intelligence so you can see cost, speed, and risk in one place.

Why outcomes, not handling

You don't want a claims process. You want the claim closed.

Traditional outsourcers bill you for activity. ClaimCorp is built around the result — every claim is tracked to an outcome, every step is measured against an SLA, and every dollar of leakage is visible. When we're accountable for the outcome, our incentives line up with yours.

See how it works
1Accountable owner per claim
360°Stakeholder visibility
SLAOn every task & handoff
FullAudit trail, end to end
The lifecycle

From first notice of loss to final outcome

One connected workflow, six clear stages — with your team informed at every handoff, and the CollectCo Group behind you when recoveries or hardship come into play.

Intake & triage

Claims captured, validated, and risk-ranked the moment they land.

Coordinate

Assessors, repairers, and specialists tasked in the right order, on SLA.

Resolve

Liability, negotiation, and settlement driven to a defensible result.

Deliver & report

Payment, settlement, and portfolio-level intelligence back to you.

via CollectionsCorp

Recoveries

Subrogation, third-party recoveries, and unpaid excesses pursued ethically — AI, human connection, and behavioural intelligence, ASIC/ACCC/Privacy Act compliant.

via Clear My Debts

Vulnerabilities & hardship

Insureds and third parties in financial hardship supported with compassionate debt management, creditor negotiation, and AFCA-covered advice (ACL 568532).

The CollectCo Group

One group. The whole resolution lifecycle.

ClaimCorp is part of a national group built to resolve complex financial and operational workloads end to end — from insurance claims, to recoveries, to hardship and vulnerable-customer support.

ClaimCorp
Insurance claims

Outcome-driven claims management across the full lifecycle — first notice of loss to final settlement, governed by SLAs and tracked to a result.

You are here
CollectionsCorp CollectionsCorp
Recoveries

Ethical, technology-led debt recovery and subrogation. AI, human connection, and behavioural intelligence combine to recover faster, smarter, and fully compliant with ASIC, ACCC, and the Privacy Act.

Visit CollectionsCorp
Clear My Debts Clear My Debts
Hardship & vulnerability

Compassionate debt management and credit assistance for people doing it tough — hardship plans, creditor negotiation, and genuine support. ASIC-licensed (ACL 568532) and an AFCA member.

Visit Clear My Debts

CollectCo Group — resolving claims, recoveries, and hardship for organisations and Australians nationwide.

Ready when you are

Let's talk about your claims book.

A 30-minute discovery call is enough for us to show you where outcome-based claims management would move speed, cost, and compliance for your portfolio.

Book a discovery call